Privacy Policy

Last updated: July 2026

Information We Collect

Louisiana Pest Control collects personal information that you voluntarily provide when you request our pest management services, schedule inspections, submit quote requests, or communicate with our team. This information may include your full name, residential or commercial address, telephone number, email address, property details, and any specific information about pest-related concerns you choose to share. We also collect payment information when you purchase our services, though full credit card details are processed through secure payment processors and are not stored on our servers.

Additionally, we automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may also collect information about your device and your interaction with our online platforms to improve user experience and website functionality.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our pest control services across Louisiana. Your personal information enables us to schedule service appointments, dispatch licensed technicians to your property, process payments, send service reminders, and provide customer support. We may use your contact information to communicate about upcoming treatments, safety precautions, or changes to your service schedule.

We also use collected data for internal business purposes, including analyzing service trends, managing our technician routes for efficiency, conducting quality assurance, training our staff, and developing new service offerings. With your consent, we may send promotional communications about seasonal pest prevention tips, special offers, or new services. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us directly.

Data Sharing

Louisiana Pest Control does not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances. We share your information only with trusted third parties who perform essential functions on our behalf, such as payment processing, cloud hosting, email delivery, and customer relationship management. These service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to Louisiana Pest Control.

We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our customers, employees, or the public. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing pest control services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements. Service records are typically retained for seven years in accordance with Louisiana state regulations and industry standards. When your information is no longer needed for these purposes, we securely delete or anonymize it in accordance with our data retention procedures.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and gather analytical data. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.

You may configure your browser to refuse all cookies or to alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our website. We also use third-party analytics tools that employ cookies and web beacons to collect information about website usage patterns in aggregate form. These tools do not identify individual visitors.

Third-Party Services

Our website and operations integrate with select third-party services to enhance functionality and service delivery. These may include map and location services for technician routing, online scheduling platforms, review and rating systems, and social media features. When you interact with these services, they may collect information directly from you subject to their own privacy policies. We encourage you to review the privacy policies of any third-party services you access through our platforms.

We are not responsible for the privacy practices of websites or services that we do not own or control. Links to external sites from our website are provided for convenience and do not constitute our endorsement of their content or privacy practices.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our handling of your personal information, please contact us:

Louisiana Pest Control
Phone: (888) 239-7622
Available Monday through Friday, 7:00 AM to 6:00 PM, and Saturday, 8:00 AM to 2:00 PM Central Time

You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and our business needs. We will respond to verified requests within the timeframes required by law. Louisiana residents may have additional rights under state privacy laws, which we honor to the extent applicable.